Privacy Policy

At Hludora, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, place an order, or interact with us in any way. Whether you’re browsing our handcrafted beaded bags or making a purchase, we are committed to keeping your data safe, secure, and handled with care.

By using the Hludora website, you agree to the terms outlined in this policy. We encourage you to read it carefully so you understand how your information is managed and what rights you have as a customer. If you have any questions or concerns, feel free to contact us — we’re here to help.

Information We Collect

Firstly, we collect personal details like your name, email, phone number, billing, and shipping addresses. We securely process payment information through trusted gateways such as Easypaisa, JazzCash, or Bank Transfer.

Moreover, we keep a record of your order history and communications with our team. This data helps us deliver your orders quickly and provide personalized support.

How We Use Your Information

We use your information to serve you better. For example, we process and deliver your orders accurately and on time. Additionally, we communicate about your purchases and answer your questions promptly.

Furthermore, we send you news and promotions only if you ask us to. Likewise, we analyze website usage to improve your experience and safeguard our platform against fraud.

Importantly, Hludora never sells or shares your data with third parties for marketing without your consent.

Behavioral Advertising

At Hludora, we use tools like Pixel (like Facebook Pixel). This helps us provide you with personalized ads, product recommendations, and content relevant to your interests.

So these tools can track things like the pages you visit, the products you view, and how you interact with our site. Based on this, you may see ads for Hludora on other websites or social media platforms.

You can also choose to limit or turn off personalized advertising by adjusting your browser settings or visiting the ad preferences pages.

We respect your privacy and strive to use this information responsibly to improve your shopping experience.

Your Data Rights

You have full control over your personal information. In particular, you can request to view, update or delete your data at any time.

In addition, you can easily opt out of marketing messages. We are always ready to assist you with any request regarding the privacy of your data.

Data Retention

Hludora securely stores your order details for record keeping and customer support purposes unless you request removal. We retain the data to track orders, resolve issues, and enhance your shopping experience.

If you would like your data deleted, simply contact us, and we will promptly comply with applicable laws.

Privacy Policy Updates

To keep things clear and accurate, Hludora may occasionally update this Privacy Policy to reflect new practices or legal requirements. Therefore, we recommend reviewing this page regularly to stay informed about the protection of your data.

Contact Us

If you would like us to update the information we hold about you or your preferences, or if you have questions about the protection of your personal information, please contact us at contact@hludora.com.